Important Notes:
- Hiding Prohibited Items: If prohibited items are hidden inside the shipment, the customer will be responsible for the imposed fine according to applicable laws.
- Storage Fees: If the shipping fees are not paid after the shipment is received, storage fees will be charged 14 hours after the shipment’s arrival.
- Bill of Lading Modification: If the bill of lading is modified, the customer will bear the cost of issuing a new bill of lading.
- Refusal of Shipment After the Representative Arrives: If the customer refuses the shipment after the representative has arrived to collect it, the customer will be responsible for the representative’s fees.
- Box Size: The box size must be appropriate for the shipment’s weight, as the weight may be calculated based on dimensions if they are not suitable.
- Company’s Responsibility for Breakage: The company is not responsible for any breakage of glass items inside the shipment during transit.
- Shipping to the Airport: If the shipment is directed to the airport (CER), the recipient undertakes to clear the shipment from the airport and pay any applicable customs duties.
- Shipping Delays: Shipping delays may occur based on the local policies of the destination countries, which is beyond the company’s control.
Answer: The choice between sea and air shipping depends on several factors such as the type of shipment, the customer’s budget, and the available time.
Air shipping is much faster but more expensive, making it suitable for urgent shipments.
Sea shipping is less expensive but takes longer. It is recommended for shipments that do not require fast delivery and is the best option for shipping large quantities of goods.
Answer: No, the shipping price does not include packaging.
If you would like us to package the shipment, we can provide packaging services separately for an additional fee. We will package the shipment safely and securely using appropriate materials and place the required warning labels.
If you prefer to arrange the packaging yourself, you must ensure that it is properly packaged before sending it to guarantee its safety during transit. It is important that the packaging is secure to prevent any damage or loss of the shipment’s contents.
Badr International Shipping does not accept the shipment of certain materials that are considered hazardous or prohibited according to international laws. Prohibited items include:
- Cash, jewelry, gold, and valuable items.
- Liquids such as honey, perfumes, and Zamzam water, as some liquids are considered unshippable due to their risk during transportation.
- Devices and electronics such as mobile phones, iPads, and devices containing dry or liquid batteries, as they may contain flammable materials or cause issues during shipment.
- Military equipment, ammunition, weapons, and military clothing, as shipments containing military or hazardous materials are prohibited.
- Perishable products such as glass and certain food items that may spoil during shipping.
- Explosive, toxic, and dangerous products such as hazardous chemicals.
- Cigarettes, drugs, and similar substances, as shipments of government-prohibited materials are not accepted.
UK and East Asian countries: Yes, the shipping is door-to-door, where we arrange the pickup of the shipment from the customer’s address and deliver it directly to the recipient’s address in those countries.
Rest of the countries: The shipping is to the airport only, where the recipient must clear the shipment from the local airport.
East Asia: The minimum shipping weight is 30 kg.
Rest of the world: The minimum shipping weight is 45 kg.
These weights vary depending on the destination, and customers should consider the minimum weight for each destination when shipping.